What Our Clients Say

"Defensio Protection have provided excellent security services. Their staff are always prompt in response and extremely courteous in their dealings. The MD, Ben Bilbilov, runs a well-organized management team, and the staff are always professionally presented."

"As the Development Manager overseeing a residential community project in Melbourne's northern growth corridor, I brought Defensio Protection on board in 2025, and we continue to work with them to this day. From day one, their primary goal was to put an end to the break-ins we had been dealing with in the preceding months — a target they met with great success.

I've found the Defensio Protection team to be highly reliable, professional, and punctual. My sales team has also mentioned that their guards are consistently on-site at the right times each day and are always easy to approach whenever assistance is needed.

Without a doubt, I would engage Defensio Protection again for any security needs that may come up in the future."

"Defensio Protection has served as the security provider for our shopping centre for several years now, and throughout this time, I have found them to be consistently proactive and honest in their dealings — with our company, our tenants, and everyone involved.

I would highly recommend Defensio Protection to any organisation that genuinely values its assets and brand reputation. Their security personnel are always professionally attired and conduct themselves with the utmost professionalism when interacting with our clientele.

For any company seeking a truly professional security provider, I would not hesitate to recommend Defensio Protection."

"The team at Defensio Protection is genuinely service-oriented, maintaining regular communication to address our specific needs. Any emergency requests are handled promptly and efficiently, with no compromise on the quality of service."

"I'd like to start by sharing some positive feedback regarding the quality of service provided at the new Shepparton Art Museum site. I have nothing but praise for the guard stationed there — we've been kept informed of all incidents in a timely manner, and having Defensio Protection's security presence on-site has provided real peace of mind during this moving and transition phase.

We are extremely happy with the service provided."

"Defensio Protection have provided excellent security services for many years now. Their staff are always prompt in response and extremely courteous in their dealings. The MD, Ben Bilbilov, runs a well-organized management team, and the staff are always professionally presented."

"Our shopping centre has partnered with Defensio Protection as our security provider for a number of years, and in that time, they have consistently proven to be proactive and honest in all their dealings — whether with our company, our tenants, or the wider community.

I would recommend Defensio Protection without any hesitation to any business that places real value on protecting its assets and its brand. Their security staff are always professionally presented and handle every interaction with our clientele in a highly professional manner.

For any organisation looking for a truly professional security company, Defensio Protection comes highly recommended."

"In my role as Development Manager for a residential community project in Melbourne's northern growth corridor, I brought on Defensio Protection Services back in 2025, and our partnership continues to this day. Their initial focus was on resolving the break-ins we had been experiencing in the months leading up to their engagement, and they delivered on that goal successfully.

Throughout our time working together, Defensio Protection Services has shown themselves to be responsible, professional, and consistently on time. My sales team has also pointed out that their guards are present on-site every day at the correct times and remain approachable whenever their assistance is required.

I would not hesitate to call on Defensio Protection Services again should any security concerns arise in the future."

"Defensio Protection's team is truly service-oriented, keeping in regular contact to ensure our individual needs are met. Whenever emergency requests arise, they are handled quickly and efficiently, all without any drop in the quality of service."

"I wanted to start by passing along some positive feedback about the standard of service provided at the new Shepparton Art Museum site. I have real praise for the guard stationed there — we've consistently been informed of any incidents without delay, and having Defensio Protection's security on-site has brought a great sense of reassurance during this ongoing moving and transition period.

We couldn't be happier with the service."